Projects
Sento Group specializes in large-scale research across various locations and within a wide range of domains and disciplines. Whether it's libraries, culture, sports, government institutions, or the private sector, Sento Group delivers reliable and in-depth insights to support organizations in optimizing their strategies and services. Additionally, Sento Group provides valuable insights for advocacy and sector-wide support, making it a leading partner for both collective and industry-specific needs.
Covid Impact: Study on Local Cities and Municipalities in Belgium
During the Covid-19 pandemic, a large-scale study was conducted in collaboration with Prof. Dr. Patrick De Pelsmacker, Professor of Marketing, to examine the crisis's impact on the local economies of cities and municipalities in Belgium. More than 90 cities and municipalities participated simultaneously in this study, which focused on the economic consequences of the pandemic, such as loss of revenue, business closures, and the impact on local employment. The study provided valuable insights that helped local governments develop economic recovery strategies and adapt their policies to the changing economic conditions.
Research for Cultural Centers and Venues in Belgium
Culture21 is a research initiative aimed at gathering insights into visitor experiences in cultural centers and venues. More than 160 cultural centers and theaters simultaneously participated in this study, ranging from small local venues to larger cultural institutions. Cultuur21 provides valuable data that helps cultural centers improve their programs and services, better catering to the needs of their audiences. Through personalized surveys, these centers can compare their results with other institutions in Belgium, enhancing their impact and better serving their communities. The study offers anonymous data on satisfaction, audience experience, and the role of culture in the community, allowing cultural centers to refine their strategies further.
Swim 22: Study for Public Swimming Pools
Swim 22 was a large-scale pilot study in which more than 200 swimming pools in the Netherlands and Belgium participated. The study aimed to gather insights into visitor experiences at public swimming pools and provided valuable data that helped improve facilities and services, better aligning them with the needs of their visitors. Through customized surveys, swimming pools were able to compare their results with other locations. The pilot offered insights into visitor satisfaction, the quality of the facilities, and their impact on the community. Swim 22 will soon be expanded to other European countries to support more swimming pools in optimizing their strategies and services.
Sentobib ™
Sentobib is a large-scale European study focused on gathering insights into the experiences and satisfaction of library visitors. With over 1,000 simulparticipating libraries across various European countries, Sentobib provides valuable data that helps libraries improve their services and better meet the needs of their users. The study uses personalized surveys and enables libraries to compare their results with other institutions, both nationally and internationally. The results are processed anonymously and provide extensive information on various aspects of library usage, such as collections, services, and the impact of libraries on the community.
Sento has a long history of conducting research in the fields of libraries and culture, with numerous successful studies already completed. This extensive experience strengthens Sentobib, ensuring the delivery of high-quality, actionable insights that support continuous improvement across the sector.
Sentomus ™
Sentomus is an extensive European research initiative focused on gathering insights into visitor experiences in museums. In 2024, more than 200 museums participated, ranging from small regional institutions to major international museums like the Van Gogh Museum in Amsterdam. Sentomus provides museums with valuable data to improve their exhibitions and services, helping them better meet the needs of their visitors. Through personalized surveys, museums can compare their results with other institutions across Europe, strengthening their position within the cultural sector. The research offers museums concrete, anonymous data on the perception of their collections, visitor experience, and societal impact, helping them refine their audience strategies.
Sentovox Opera Europa
Sentovox is a large-scale European study currently being rolled out, focusing on demonstrating the broader impact of opera houses on society, the economy, and overall well-being. This research provides valuable data that helps opera houses understand their role not just as cultural institutions, but as key contributors to social cohesion, economic vitality, and public well-being. By using tailored surveys and data analysis, Sentovox enables opera houses to assess and showcase their impact, comparing their findings with other institutions across Europe. Drawing from Sento's long history in cultural research, Sentovox delivers actionable insights that highlight the societal value of opera houses, supporting their continued relevance and influence within communities.
